When it comes to protecting your home, it's important to choose a security company that you can trust. However, many homeowners are surprised by the different factors they encounter when hiring a security company for monitoring. In this article, we'll explore the top surprises homeowners encounter when hiring a security company for monitoring and provide tips to help you make an informed decision.
Installation and Set-up Costs
One of the biggest surprises that homeowners encounter when hiring a security company for monitoring is the installation and set-up costs. Many companies offer free installation or discounted equipment, but these offers often come with a long-term contract or higher monthly fees. Make sure to read the fine print and ask about any additional costs before signing up.
Monthly Monitoring Fees
Another surprise for many homeowners is the monthly monitoring fees. While some companies may offer low monthly fees, these often come with limited services. For example, a basic monitoring plan may only include alerts for intrusion or fire, but not for other emergencies like carbon monoxide or flooding. Be sure to compare different monitoring plans and their associated costs to ensure you're getting the level of protection you need.
When hiring a security company for monitoring, it's important to consider whether their equipment is compatible with your existing system or other smart home devices. Not all security systems are created equal, so make sure to ask about compatibility and any necessary upgrades or add-ons.
Another factor to consider is the response time of the monitoring company in case of an emergency. Some companies may outsource their monitoring services, leading to longer response times and potential delays in emergency response. Make sure to ask about the monitoring company's response times and protocols to ensure you're getting the best possible protection.
Finally, many homeowners are surprised by the level of customer support provided by their security company. Whether it's difficulty reaching customer service or poor response times, inadequate customer support can be a frustrating and even dangerous experience. Make sure to research reviews and ask about customer support when choosing a security company.
When it comes to protecting your home, it's important to choose a security company that you can trust. However, there are many factors to consider when hiring a security company for monitoring, from installation and set-up costs to monthly fees and response times. By doing your research and asking the right questions, you can find a security company that meets your needs and provides the level of protection you and your family deserve.