Terms of Use
1. Contractors.com Waiver of Liability
When you search the Contractors.com Directory, you will be provided with an online list of contractors in your area, if any, who may be interested in working on your project. Similarly, when you submit your project details and provide your contact information, Contractors.com will attempt to locate suitable contractors in your area, who will contact you directly. However, we do not guarantee that we will be able to match your request with suitable contractors, if any.
Although we attempt to verify the credentials of our Member contractors, we make no guarantees nor endorsements regarding the skills or the quality of the job that the contractor(s) may perform for you if you hire them.
Contractors.com does not endorse or recommend the services of any particular contractor. It is entirely up to you to enter into a direct contract or otherwise reach agreement with a contractor, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed.
The contractors affiliated with Contractors.com are not employees or agents of Contractors.com, nor is Contractors.com an agent of the contractors. Contractors.com does not perform, and is not responsible for, any of the services requested by you in your project submission or via your Directory search.
When you enter into a contract with any contractor, your rights are governed by the terms of that contract and by applicable federal, state, provincial and local laws. Should you have a dispute with any contractor, you must address the dispute with the contractor, or the contractor’s representatives directly.
BY USING THE CONTRACTORS.COM SERVICE, YOU AGREE TO RELEASE CONTRACTORS.COM (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY FROM ANY LIABILITY, DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, IN ANY WAY CONNECTED WITH YOUR DEALINGS WITH CONTRACTORS.
2. What is a Certified Member?
Certified Members have had their license and insurance information verified by Contractors.com, and have agreed to conduct their business in accordance with the Contractors.com Code of Business Conduct.
NOTE: Certification only indicates that the license and insurance are valid on the certification date. Subsequent changes in a contractor’s license and insurance are certainly possible, and for this reason it is essential for you to verify a contractor’s license and insurance before signing a contract. Do not rely solely on the information provided on this site for your hiring decisions. Contractors.com does not accept any responsibility for the validity or accuracy of any contractor’s licensing or insurance information, for any contractor’s performance or conduct, or for or any other matter related to the contractor/homeowner interaction.
3. Testimonial Policy
Homeowners who employ the services of contractors listed in the Contractors.com Directory are encouraged to submit testimonials and ratings of the contractors’ performance. Only those who have hired a contractor can submit a testimonial and a rating for that contractor.
Contractors.com makes no claim to verifying the authenticity or accuracy of any testimonial before it is published to its website. Contractors.com will not edit testimonials in any way other than to correct spelling mistakes and blatant grammatical errors. Contractors.com has the discretion to remove testimonials that include foul or vulgar language. Notwithstanding, Contractors.com reserves the right to add, change or remove reviews at any time. Contractors.com is not responsible for the contents of reviews posted to any contractor's profile.
A copy of your testimonial(s) may be sent to the contractor you have reviewed. The contractor has the opportunity to post their rebuttal when receiving an unfavorable testimonial.
Homeowners should be careful to only post accurate statements about their experience with their contractors, as slander and libel laws are designed to protect people/companies from testimonial misuse.
A homeowner can post only one testimonial per contractor per job, although homeowners can edit their testimonial upon further reflection. All changes will be subject to the same review process as new testimonials.
4. Homeowner Hotline
Contractors.com makes no guarantees or warranties as to the accuracy or completeness of, or results to be obtained from, information provided by the Contractors.com Homeowner Hotline.
Neither Contractors.com nor its officers, directors, affiliates, employees and agents, nor any other person, firm, or entity shall be liable to any Homeowner Hotline user or anyone else for any inaccuracy, error or omission of information, nor for the actions of, nor results obtained from, any contractor or service provider that the Contractors.com Homeowner Hotline may dispatch or suggest, regardless of cause, or for any and all claims or damages of any kind resulting therefrom.
5. Privacy Policy
Contractors.com is committed to protecting your privacy. Data collected is for the sole purpose of matching you with a contractor. Outside of our network of contractors, we will not sell, trade or rent your personal information to a third party without your permission. We may send you offers through email or otherwise which we deem relevant to your specific project. You, at any time, may request to no longer receive such offers, at which time you will be removed from the list of offers within a 30 day period.
In the course of using the services provided by Contractors.com, you will be prompted to provide information about yourself and your project details. Some of this information will be sent to contractors who will need this information in order to respond to you (or to other persons or entities) in connection with your project. By providing this information to us, you are requesting, and you expressly consent to being contacted by us and by our affiliated contractors in order to provide the services set forth on our site, to service your account, to address matters pertaining to your account or to your project or project submission, or for other purposes related to our business.
Contractors.com does not control the privacy policy of third parties who batch or transfer information to our service. A third party may have a privacy policy that is different from that of Contractors.com. In these instances, data that you submit to our service via a third party may be shared by that party.
Contractors.com may provide marketing statistics to reputable third parties without disclosing contact information or any personally identifying information. Contractors.com collects information though the use of cookies to determine the effectiveness of our site and to enhance your experience with us.
Contractors.com reserves the right to place a tracking phone number on any contractor profile, and to record phone conversations resulting from phone calls to these phone numbers.
If you have concerns about our privacy practices, please contact us at:
Privacy Administrator
Contractors.com, Inc.
240 S. Broadway, Suite 207
Denver, CO 80209 |
