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1. How do I find a contractor?
2. What are the ratings on a contractor’s listing?
3. How do I rate a contractor?
4. What does it mean if a contractor is not rated?
5. Why don’t the searches work properly?
6. Other questions
For Contractors Only - also see Contractors’ FAQs.
1. How do I find a contractor?
You can find contractors four different ways, all at no cost to you.
1. Search the Contractors.com Directory by Job Type
2. Post your project online and we’ll match you with up to 4 pre-screened contractors
3. Search the Directory by Map
4. Submit your project by phone
2. What are the ratings on a contractor's listing?
The ratings are given by the contractor’s previous customers. They rate the contractor on the four questions below, using the 5-star system outlined in the chart below. What you see on the contractor’s listing are the average ratings.
- How timely was the contractor during the course of the job?
- How well did the contractor stay on budget?
- How was the quality of the craftsmanship?
- What was your overall satisfaction of the performance of the contractor?
| Rating for this Contractor |
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Excellent |
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Above Average |
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Satisfactory |
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Dissapointing |
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Frustrating |
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Not Rated |
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3. How do I rate a contractor?
You may rate a contractor by going to a contractor’s listing and clicking on “Write a Review.” You must have hired the contractor within the past year.
A contractor's average ratings and the number of homeowners who have rated that contractor appear on that contractor's Profile Page (accessible from any Search Results page that lists that contractor). The grades are described above.
- References are kept strictly confidential.
- Ratings are verified for authenticity before being posted.
4. What does it mean if a contractor is not rated?
Contractors without ratings have not provided Contractors.com with references, and have not been rated by users of Contractors.com
5. Why don’t the searches work properly?
More than likely, you are using an older version browser that does not recognize the dynamic HTML programming. To solve this problem, you should download the latest version of Microsoft's Internet Explorer, Netscape Navigator or Firefox.
To download Internet Explorer - click here
To download Netscape Navigator - click here
To download Firefox – click here
6. Other questions:
If you don’t find the answer to your question here, and you can’t find the information within the pages of Contractors.com, you may contact us using our online form, and we’ll respond promptly.
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